The Elite Team

The members of the Elite team share a passion for travel and a commitment to helping you relax, recharge and reconnect with the people and places you love most. While our local concierge network stretches far and wide, we’d like to take a moment to introduce you to some key team members that work out of our corporate offices.

Bill Bisanz, CEO

Mutual passions for world travel and real estate inspired Bill to found Elite Destination Homes in 2005. An entrepreneur with experience in management consulting, technology startups and international real estate, Bill is a graduate of the University of Texas and earned his MBA from Columbia University. He is fluent in Spanish and conversant in French, and travels as often as possible, usually with his family.

Learn About Bill's Travels

Contact Kathryn


Kathryn Lynden, Principal

Kathryn has traveled extensively and has firsthand knowledge of virtually every Elite home. Kathryn is committed to creating the perfect owner experience and ensuring that Elite experiences always exceed your highest expectations.

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Contact Laurie


Laurie Flum, Financials & Property Management

Laurie joined Real Estate Equities – Elite Destination Homes’ parent company – in 1983. In June of 2010 Laurie joined the Elite Destination Homes team as Controller/Asset Manager and currently oversees its Accounting department and the property management companies who manage our homes around the world. Her focus and attention to detail ensures consistency with Elite’s real estate standards and global accounting practices.

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Contact Chelsea


Chelsea Swenson, Asset Manager

Chelsea manages all the aspects of the finances for the Elite homes.  From managing the budget and tracking the rentals, to replacing the roof and working daily with the property managers, these homes are her top priority.  Chelsea has a passion for travel and deeply enjoys traveling to the homes to keep a keen eye on them.  Whether it be a gathering in her own home or remodeling an Elite home, all will be done with excellence. Chelsea holds a bachelor’s degree from Minnesota State University, Mankato.

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Cindy Flum, Concierge and Accountant

Cindy combines a passion for numbers with prior customer service experience when working with each and every owner. Cindy handles day to day accounting tasks for the Elite Managed Homes while balancing owner’s pre-trip needs with just the right priority to ensure a truly Elite travel experience. Through collaboration with Home Managers and Local Concierge partners Cindy ensures each Elite guest has a memorable vacation. Traveling holds a special place in Cindy’s heart as she backpacked through eleven European Countries, allowing each new place to impact her with their individualized culture and beauty. Memories like this is what she strives to leave each Elite Customer with. Cindy holds a bachelor’s degree from the University Wisconsin-River Falls.

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Contact Jeanne


Jeanne Larson, Reservations Director

Jeanne combines her passions for fine real estate and international living at Elite. She works with the owners of exceptional vacation homes who engage Elite to professionally market and rent their real estate asset. Jeanne majored in Spanish and Economics at St. Olaf College and has an MBA from Georgetown University. She speaks Spanish and French. Jeanne looks forward to every opportunity to work with owners who wish to share their special home and its local culture with guests. She also enjoys swimming, skiing and working in her Minnesota vineyard.

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Contact Sasha


Sasha, Reservations

A connoisseur of studying languages Sasha has lived abroad on three different occasions. She studied French and Theatre History in Paris during college, where she became inspired to pursue teaching French. After her collegiate studies she moved to Rennes, France where she taught English to elementary age French students. After having taught for 5 years, she took a sabbatical to pursue her dream of living in Italy and learning Italian. She stayed in Rome with an Italian family where she was able to really take in la dolce vita! Having traveled to over 20 different countries, Sasha is able to combine her knowledge of languages, her familiarity with travel and her passion for people in her role at Elite as a home stay consultant to guests.

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Contact Helen


Helen Tonnancour, Marketing Coordinator

Helen operates behind the scenes managing nearly all of the day to day marketing. With an unmatched attention to detail and a newfound passion for travel, Helen helps incorporate the two within Elite. Not just an alma mater of the University of Wisconsin – Stout, Helen brings a depth of marketing experience from her time interning with the Minnesota Timberwolves.

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Jess Nelson, Information Technology Administrator

Jess works in the background, handling all the technological aspects to keep Elite running smoothly. She has exceptional experience in many different IT programs and is constantly learning about various ways to stay on the cutting edge. Aside from work, Jess loves her pit bull, Bowie, running and curling up with a good book.

Learn About Jess's Travels